KAYU

Privacy Policy

Last updated: June 21, 2026

This Privacy Policy explains how KAYU Health (“KAYU,” “we,” “us”) collects, uses, and shares information when a person uses this website to learn about provider-directed telehealth programs and to request a consultation. By using this site, a visitor agrees to the practices described here.

Information We Collect

  • Contact details a visitor provides in the intake form (such as name, email address, and phone number).
  • Eligibility-routing answers a visitor selects in the intake questionnaire (such as a general interest area and the state of residence) used only to route the request to an appropriate program. No symptoms, diagnoses, medications, or clinical history are requested or stored through this site before a consultation.
  • Technical and advertising identifiers such as cookies, click identifiers, and standard log data (IP address and browser type) used to measure marketing and to operate the site.

How We Use Information

  • To route a request to an appropriate program and schedule a consultation.
  • To contact a visitor about a requested consultation.
  • To measure the effectiveness of marketing using aggregated, de-identified conversion signals.
  • To operate, secure, and improve the site, and to comply with law.

Who We Share Information With

We share information only with service providers that help us operate, and only as needed:

  • Our customer-relationship and booking platform, used to contact a visitor and schedule a consultation.
  • Advertising-measurement partners, which receive only de-identified conversion signals — a generic event plus securely hashed contact identifiers and click identifiers, sent from our servers. Intake answers are never shared with advertising partners.

We do not sell information. We may disclose information if required by law or to protect the rights and safety of users and the public.

Cookies and Consent

We use cookies and similar technologies for essential site operation and, with consent, for advertising measurement. Advertising and analytics storage default to denied and are enabled only after a visitor opts in through our consent banner. A visitor can change cookie preferences at any time through that banner.

Your Rights

Depending on the jurisdiction, a visitor may have the right to access, correct, delete, or obtain a copy of their information, to opt out of targeted advertising, and to withdraw consent. To exercise any of these rights, contact us using the details below. We honor verified requests as required by applicable law.

Contact and Address

Questions about this policy or a privacy request can be sent to privacy@kayuhealth.com.

KAYU Health
1106 N La Cienega Blvd, Suite 206, West Hollywood, CA 90069

Information presented on this site is general and is not a diagnosis or treatment recommendation. Eligibility for any program is determined by a licensed clinician after review.